La recherche au service de la performance en Santé
HESPER Health Services and Performance Research EA7425
Health Services and Performance Research
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Université Claude Bernard Lyon 1
Health Services and Performance Research

Axis 2 : The patient / User

This axis’s objective is to study the performance from the patient’s point of view, to know the determinants of his adhesion to the healthcare system and the interventions enabling to improve it.

 

  

 

Priority fields :

  • The measure of the impact of the literacy level in health field :
    • Design and implementation of interventions to improve literacy in health field with professionals and researchers of health and researchers of education
    • Intervention research and methods to measure the impact on individuals behavior in the primary prevention field

 

  • Methods of patients / users activation / empowerment :
    • Activation methods development and / or the adaptation to the French healthcare system to efficient methods developed in other contexts. This field includes research studies on methods of revelation and integration of patients’ preferences in the shared decision and on the design of therapeutic education intervention by professional and researchers of health and researchers of education
    • Development of tools to measure impact of those actions on health and relevance of cares use

 

  • Development of support system to the patients’ referral in relation to health services (system “navigation”)
    • Development of support systems for patient in their clinical or health pathway. Several systems will be discussed, based on health professionals (nurses, pharmacist, others) or on pairs from the general population
    • Research on implementation of system “navigation” developed in North America to identify key factors of adaptation to the French context
    • Intervention research and methods to measure the impact of those systems on individuals behavior and health